Question 1
A customer requires a 10 micrometer thick titanium boride coating on a hardened steel component. Which type of coating technology would be recommended: physical vapor deposition, chemical vapor deposition or plasma enhanced chemical vapor deposition?
Question 2
Explain the differences between high- and low-context cultures, giving examples of each. What are the effects on the communication process?
The communication process is the transmission of information or data from the sender to the receiver. It is a two-way process carried out through a specified channel. It is both continuous and dynamic process.
Question 3
True or false? An example of managing informal communication is neutralizing rumors once they have started.
Communication is the way by which people pass on knowledge and know-how to each other. The communication could be verbal or written. Communication facilitates the transmission of information with one another.
Question 4
Answer true or false:
Thomas is working on his iPad and misses the message delivered by the keynote speaker. This is an example of a physical barrier.
A systematic process through which two or more individuals talk to each other, exchanging their views and thoughts, is called communication. In a business organization, there should be a well-maintained process of communication.
Answer to question 1
PVD is preferred for coating steel parts with titanium boride because the deposition temperatures exceeds the austenitizing temperature of steel.
Answer to question 2
Answer and Explanation: Basis High-context culture Low-context culture Concept In this culture, most of the information is in the physical context. In this culture, most of the information is in the explicit code. Relationships The relationships formed are stable and for the long run. The relationships formed have short life. Privacy There is no concept of privacy. Privacy is extremely important here. Thinking Deductive thinking exists. Inductive thinking exists. Information source Various sources of information are used to gain knowledge. Only a single source of information is used to gain knowledge. Example Japanese culture is a well-known example of high-context culture. English culture is a well-known example of low-context culture. Effects on the communication process: High-context culture makes the communication process ambiguous, implicit, indirect, and layered. Here the communication is done with a focus on long term relationships. Low-context culture makes the communication process more precise, straightforward, easy and transparent. Here the communication is done with a focus on interpersonal relationships. So, it can be implied that both high and low-context cultures have contrasting effects on the communication process.
Answer to question 3
Answer and Explanation: The given statement is False. A rumor disrupts the environment of an organization. An effective example of successful management of informal communication networks at the workplace would be to stop the rumor before it spreads. In informal communication, the chances of a rumor spreading are high. It is important for an organization to stop the rumor before it spreads. Neutralizing the rumor is also a crucial thing to do, but this does not signify the success of the informal communication network. So, the statement is not right.
Answer to question 4
Answer and Explanation: Thomas is working on his iPad and misses the message delivered by the keynote speaker. This is an example of a physical barrier. False The fact that Thomas missed a message because he was working on something else is not a physical barrier. In fact, it is a self-created mental barrier because Thomas either had different priorities (working on his iPad) or forgot about the fact that the keynote speaker was going to deliver his message. An example of a physical barrier would be if Thomas was ready to watch the speaker but his iPad broke down and he was unable to do so.